Hotel (New Horizons)

The subject of this page was recently released on January 14, 2026.

Details may change rapidly as information is discovered. The last updates to this article may not reflect the most current information. Please remove this notice after one month has passed since the subject's release.

Hotel
Key art for the Animal Crossing: New Horizons 3.0 Free Update depicting the Resort Hotel
Function		Building
Services		Guest room designing Souvenir shop
Staff		Kapp'n Leilani Leila Grams
Main appearances
DnM DnM+ AC DnMe+ iQue WW CF NL NH
Other appearances
Film HHD aF PC
Names in other languages  ホテル  호텔  Hotel  Hotel  旅馆  Hôtel  Hotel  Hotel  旅館  Hôtel  Hotel  Отель

The hotel (referred to as the resort hotel in promotional material) is a facility introduced in the 3.0 Free Update for Animal Crossing: New Horizons. Located on an expanded pier in the town, it is operated by Kapp'n and his family. Leilani serves as the hotel's receptionist, while Grams operates the hotel's souvenir shop. Leila is found sitting in the lobby, while Kapp'n can be found sitting in his boat outside the hotel.

The hotel is constructed only after having achieved a three-star island rating and receiving K.K. Slider, as well as having built the museum. Once constructed, the pier will be expanded with a large platform to incorporate the hotel building, along with a small extension at the end where Kapp'n's boat can be found docked. If the player has already met the prerequisites when the 3.0 update is installed, the completed pier expansion and hotel are added immediately upon loading the game.

Function

Upon first visiting the hotel, Tom Nook will recruit the player to assist Leilani in setting up the hotel. Leilani will task the player to decorate the hotel's guest rooms in line with specific themes, utilising a similar interior design system to that used for Paradise Planning in Happy Home Paradise. Leilani will award the player Hotel Tickets for completing projects. These can be exchanged for exclusive furniture and clothing in a souvenir shop run by Grams in the hotel lobby. The player can also acquire Hotel Tickets by submitting DIY goods that are requested from a drop box in front of the hotel. Once the player has submitted the goods, Kapp'n will deliver them offshore, and this will in turn increase the hotel's brand recognition.

Visiting tourists will appear on the island, and the player can invite them to stay in the hotel. Guests who have checked in will be able to freely walk around the island, much like resident villagers. The player can also scan amiibo to invite specific characters as VIP guests, however certain special characters such as Tom Nook and Isabelle cannot be invited. Special characters who are visiting the town on the current day also cannot be invited while they are present.

Two mannequins are present in the lobby and can be dressed in custom outfits. These outfits can be worn by both animal and human visitors to the hotel, and can be used as means to quickly share common outfits amongst friends during multiplayer sessions. Leilani will introduce the function to the player on their second day of working at the hotel. When a player borrows an outfit, the button in their pockets to remove clothing will be replaced with a button to return the outfit.

After completing the first hotel room and receiving the first guest, the player can visit Tom Nook in Resident Services to hold a completion ceremony for the hotel. During the ceremony, both Leilani and the guest currently staying in the first room will give a short speech to the gathered crowd.

DIY Donation Box

Tom Nook will introduce the player to the DIY Donation Box after the player first exits the hotel. These are orders for DIY goods that are requested for delivery offshore, and are submitted to the DIY Donation Box outside the hotel. Requests can be checked from the drop box directly, or from a tab in the DIY crafting menu. Each request shows the name and icon of the item, the required quantity, and the number of tickets that will be rewarded after submission. Four requests will be available to fulfill at all times, with completed requests being immediately replaced with new ones. The full list is completely refreshed every Monday.

Standard Rooms

The hotel features 8 standard guest rooms on the upper level. When the player begins assisting the hotel, they can design up to two of these guest rooms a day. Leilani will ask the player to design the very first room to fit a Seaside Room theme, but with each subsequent room she will offer the player a choice between two different themes. Leilani will give the player  200 Hotel Tickets for every room that is completed. The player can use the Camera app on their NookPhone to take a photo that will be used to represent the room. If the player owns Happy Home Paradise, they may use any of the exclusive designing features included in the DLC (such as custom light color, partition walls, or changing the room's size) when designing hotel rooms, provided the player has already unlocked the feature from working for Paradise Planning.

Tourists will appear on the island each day to fill the number of vacant, completed rooms that are available at the start of the day. The first tourist, however, will check in directly after the player designs the first room, and will always be a male Lazy villager. Tourists wear the outfits adorned on the mannequins in the hotel lobby, and their nameplate will simply read "Tourist" instead of their name until they introduce themselves to the player. If the tourist previously lived on the island, their name will be listed instantly and they will remember the player.

If all 8 hotel rooms are occupied, it is only possible to have one of each personality into the hotel. However, more than one villager of the same species can stay at the hotel.

The player can visit completed rooms by walking upstairs and choosing a room from the floorplan. The floorplan shows a photo of the room (if one has been taken), the creator of the room and their icon, and the name and icon of its occupant if a guest is checked in. Guests will always appear inside of their rooms when the player enters and can be interacted with. When the player leaves a room, they'll be prompted to choose if they want to visit a different room or return to the lobby. Only resident players on the island may visit the hotel's guest rooms. If a visiting player attempts to go upstairs in the host's hotel during a multiplayer session, a message will display simply prompting the player to spend time elsewhere.

After the player designs their first VIP Room, Leilani will allow the player to redesign any of the standard rooms, giving them  200 Hotel Tickets once per day when a room is redecorated. The theme of the room can be changed between one of the 15 standard room themes, or the player can opt to forgo a theme entirely.

Room	Themes
1	Seaside Room
2	Japanese Room Modern Room
3	Simple Room Ranch Room
4	Kiddie Room Dreamy Room
5	Skyscraper Room Diner Room
6	Lodge Room Japanese-Retro Room
7	Exquisite Room Frozen Room
8	Luxurious Room Antique Room

VIP Room

After all eight standard guest rooms have been completed, the player will unlock the ability to design the VIP Room situated on the top floor. This can be designed according to one of 45 different themes (the 15 available themes for the standard rooms, plus 30 new themes exclusive to the VIP Room). A guest must be invited to stay in the VIP Room, and the room will be reset once they check out of the hotel the next day. One notable difference when the player is designing a VIP Room is that pressing will make the VIP guest appear inside or disappear from the room. Once the room is complete, the player will show off the room to the VIP guest, and Leilani will offer a reward of  200 Hotel Tickets. The player may only complete one VIP Room design per day.

After designing the first VIP Room, Kapp'n will allow the the player to take a second boat tour each day for  100 Hotel Tickets. Additionally, tourists who do not have lodgings can begin to appear on the island. The player can guide them to the hotel to check in. Leilani will give the player  50 Hotel Tickets as thanks, or if the player accepts her suggestion to design the guest a VIP Room, she will instead reward the player with  300 Hotel Tickets.

Themes
Café-Terrace Room
Club Room
Mermaid Room
Jungle Room
Stellar Room
Fruit Room
Birthday-Party Room
Spa Room
Soda-Shop Room
Library Room
Laboratory Room
Family-Restaurant Room
School Room
Hospital Room
Restaurant Room
Arcade Room
Picnic Room
Summer-Festival Room
Autumn-Leaves Room
Halloween Room
Toy Day Room
Japanese-Garden Room
Cityscape Room
Underwater Room
Spaceship Room
Pirate Room
Amusement-Park Room
Park Room
Construction Room
Ancient Room

amiibo

After the player designs their first VIP Room, the amiibo scanner will be added to the front desk, allowing villagers or special characters to be invited to the hotel by scanning their amiibo. If the character accepts the invitation, the player is prompted to choose a theme for their VIP Room, and will then be taken to the room to begin designing it. This can only be done once per day (though if the player cancels the design project, another character may be scanned).

The following characters cannot be invited to the hotel with amiibo. The player can scan their amiibo, but they will always decline an invitation.

• Blathers
• Brewster
• Grams
• Kapp'n
• Leila
• Leilani
• Luna
• Isabelle
• Mabel
• Orville
• Sable
• Timmy
• Tommy
• Tom Nook
• Wilbur

Additionally, resident villagers of the town will always decline an invitation as they already reside in the town. A villager who is currently staying in the campsite will decline due to already having their own accommodation.

The following characters can only be invited when they are not currently visiting the town or scheduled to visit that day.

• C.J.
• Celeste
• Daisy Mae
• Flick
• Franklin
• Gulliver
• Jack
• Jingle
• Kicks
• K.K. Slider
• Label
• Leif
• Pavé
• Redd
• Saharah
• Wisp

Additionally, Cyrus, Harvey, Joan, Reese, and Rover will all refuse the invite to the hotel if there's a commitment that these characters need to do outside of the player's island (e.g. Rover during May Day).

Souvenir shop

Grams operates the Hotel's souvenir shop, with both items on display being novelty items for the hotel. When talking to Grams, the player can access a catalog of exclusive furniture items on display. This is the only way to obtain the Zen Modern Series, Kids Series, Tubular Series, and Marble Series items.

Grams will add new items to the catalog after the player has completed 4 rooms, and again after all 8 rooms have been designed. Grams will begin stocking classic Nintendo consoles in the souvenir shop after the player has both designed their first VIP Room and accumulated 400 points from completing specific tasks. Note that the points are a hidden mechanic, and the number of points that the player has accumulated is not exposed in-game.

Action	Points
Design a new VIP Room (once per day)	30 points
Complete a low difficulty DIY Request	3 points
Complete a middle difficulty DIY Request	6 points
Complete a high difficulty DIY Request	12 points
Complete a highest difficulty DIY Request	20 points

List of items sold from the souvenir shop

List of items available in the hotel's souvenir shop in Animal Crossing: New Horizons

#	Item	Image	Buy price	Sell price	Available from	HHA theme(s)	Interact	Customizable	Size
64	Artful bed		250 Hotel Tickets	6,250 Bells	Hotel souvenir shop	Harmonious	Bed	No
65	Artful chair		150 Hotel Tickets	3,750 Bells	Hotel souvenir shop	Harmonious	Seating	No
66	Artful lamp		100 Hotel Tickets	2,500 Bells	Hotel souvenir shop	Harmonious	Lighting	No
67	Artful screen		80 Hotel Tickets	2,000 Bells	Hotel souvenir shop	Harmonious	-	No
68	Artful shelves		200 Hotel Tickets	5,000 Bells	Hotel souvenir shop	Harmonious	Wardrobe	No
140	Bird-of-paradise		80 Hotel Tickets	2,000 Bells	Hotel souvenir shop	Living room	-	No
267	Cat plushie		120 Hotel Tickets	3,000 Bells	Hotel souvenir shop	Child's room / Park	-	No
311	Circle cushion		20 Hotel Tickets	500 Bells	Hotel souvenir shop	Living room	Seating	No
340	Colorful-lantern arch		400 Hotel Tickets	10,000 Bells	Hotel souvenir shop	Amusement park / Party	-	No
406	Cutlery		40 Hotel Tickets	1,000 Bells	Hotel souvenir shop	Party / Restaurant	-	No
597	Flower planter		150 Hotel Tickets	3,750 Bells	Hotel souvenir shop	Harmonious	-	No
692	Glass pitcher		60 Hotel Tickets	1,500 Bells	Hotel souvenir shop	Party / Restaurant	-	No
831	Ice pail		40 Hotel Tickets	1,000 Bells	Hotel souvenir shop	Party / Restaurant	-	No
914	Kiddie car		250 Hotel Tickets	6,250 Bells	Hotel souvenir shop	Child's room / Park	-	No
915	Kiddie house		400 Hotel Tickets	10,000 Bells	Hotel souvenir shop	Child's room / Park	-	No
916	Kiddie partition		80 Hotel Tickets	2,000 Bells	Hotel souvenir shop	Child's room / Park	-	No
917	Kiddie seesaw		250 Hotel Tickets	6,250 Bells	Hotel souvenir shop	Child's room / Park	-	No
918	Kiddie slide		300 Hotel Tickets	7,500 Bells	Hotel souvenir shop	Child's room / Park	-	No
1,017	Marble fireplace		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Expensive / Living room	-	No
1,018	Marble kitchen island		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Expensive / Kitchen	Kitchenware	No
1,019	Marble table		300 Hotel Tickets	7,500 Bells	Hotel souvenir shop	Expensive / Living room	-	No
1,020	Marble vanity		450 Hotel Tickets	11,250 Bells	Hotel souvenir shop	Expensive / Bathroom	Mirror	No
1,021	Marble wall clock		200 Hotel Tickets	5,000 Bells	Hotel souvenir shop	Expensive / Living room	-	No
1,126	Mug shelves		150 Hotel Tickets	3,750 Bells	Hotel souvenir shop	Kitchen / Café	-	No
1,241	Pampas grass		80 Hotel Tickets	2,000 Bells	Hotel souvenir shop	Living room	-	No
1,477	Rolling suitcase		100 Hotel Tickets	2,500 Bells	Hotel souvenir shop	Resort / Facility	-	No
1,600	Simple streetlamp		300 Hotel Tickets	7,500 Bells	Hotel souvenir shop	City life / Park	Lighting	No
1,876	Tubular chair		150 Hotel Tickets	3,750 Bells	Hotel souvenir shop	Living room	Seating	No
1,877	Tubular lamp		100 Hotel Tickets	2,500 Bells	Hotel souvenir shop	Living room	Lighting	No
1,878	Tubular magazine rack		100 Hotel Tickets	2,500 Bells	Hotel souvenir shop	Living room	-	No
1,879	Tubular shelves		200 Hotel Tickets	5,000 Bells	Hotel souvenir shop	Living room	-	No
1,880	Tubular table		250 Hotel Tickets	6,250 Bells	Hotel souvenir shop	Living room	-	No
1,948	Wall-mounted bookshelf		100 Hotel Tickets	2,500 Bells	Hotel souvenir shop	Child's room / Den	-	No

Includes data sourced from the Data Spreadsheet for Animal Crossing New Horizons, compiled and edited by 6480, noizhub, Ricky, chaiinchomp, saberslime, robotic_scarab, mollumisc, sunmarsh, kyrokey, obstinateRixatrix, jackiwi, Zalex, SuperHamster, kait, hyuum, Azarro, Czarcasm, cinnamon_swirlix, astronomyfortwo, Welcius, glowtopia, BriKun, Alyrei, dodocodes.com, StevieCoops, sneeze, Shiny190, TwistedPeach, LavaToaster, capstone, vmario, rocklamp, Alexis, Aeon, and PanchamBro.

List of hotel novelties

Hotel novelties in Animal Crossing: New Horizons

Item	Image	Type	Buy price	Sell price	Available from
Hotel mug		Furniture	10 Hotel Tickets	250 Bells	Hotel souvenir shop
Hotel pennant		Furniture	15 Hotel Tickets	375 Bells	Hotel souvenir shop
Hotel snow globe		Furniture	50 Hotel Tickets	1,250 Bells	Hotel souvenir shop
Hotel towel rack		Furniture	40 Hotel Tickets	1,000 Bells	Hotel souvenir shop
Hotel wall clock		Furniture	30 Hotel Tickets	750 Bells	Hotel souvenir shop
Blue hotel aloha shirt		Clothing	15 Hotel Tickets	375 Bells	Hotel souvenir shop
Blue hotel cardigan		Clothing	15 Hotel Tickets	375 Bells	Hotel souvenir shop
Blue hotel tee		Clothing	10 Hotel Tickets	250 Bells	Hotel souvenir shop
Hotel bandanna		Clothing	8 Hotel Tickets	200 Bells	Hotel souvenir shop
Hotel umbrella		Clothing	15 Hotel Tickets	375 Bells	Hotel souvenir shop
Orange hotel aloha shirt		Clothing	15 Hotel Tickets	375 Bells	Hotel souvenir shop
Orange hotel cardigan		Clothing	15 Hotel Tickets	375 Bells	Hotel souvenir shop
White hotel tee		Clothing	10 Hotel Tickets	250 Bells	Hotel souvenir shop

Includes data sourced from the Data Spreadsheet for Animal Crossing New Horizons, compiled and edited by 6480, noizhub, Ricky, chaiinchomp, saberslime, robotic_scarab, mollumisc, sunmarsh, kyrokey, obstinateRixatrix, jackiwi, Zalex, SuperHamster, kait, hyuum, Azarro, Czarcasm, cinnamon_swirlix, astronomyfortwo, Welcius, glowtopia, BriKun, Alyrei, dodocodes.com, StevieCoops, sneeze, Shiny190, TwistedPeach, LavaToaster, capstone, vmario, rocklamp, Alexis, Aeon, and PanchamBro.

List of special items sold at the souvenir shop

List of special items available in the hotel's souvenir shop in Animal Crossing: New Horizons

#	Item	Image	Buy price	Sell price	Available from	HHA theme(s)	Interact	Customizable	Size
531	Famicom		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
532	Famicom Disk System		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
659	Game Boy		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
991	Love Tester		200 Hotel Tickets	5,000 Bells	Hotel souvenir shop	Child's room / Retro	-	No
1,159	NES		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
1,168	Nintendo Switch 2		222 Hotel Tickets	5,550 Bells	Hotel souvenir shop	Child's room	-	No
1,757	Super Famicom		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
1,759	Super NES (NTSC version)		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
1,760	Super NES (PAL version)		500 Hotel Tickets	12,500 Bells	Hotel souvenir shop	Child's room / Retro	Nintendo console	No
1,899	Ultra Hand		200 Hotel Tickets	5,000 Bells	Hotel souvenir shop	Child's room / Retro	-	No
1,900	Ultra Machine		200 Hotel Tickets	5,000 Bells	Hotel souvenir shop	Child's room / Retro	-	No

Includes data sourced from the Data Spreadsheet for Animal Crossing New Horizons, compiled and edited by 6480, noizhub, Ricky, chaiinchomp, saberslime, robotic_scarab, mollumisc, sunmarsh, kyrokey, obstinateRixatrix, jackiwi, Zalex, SuperHamster, kait, hyuum, Azarro, Czarcasm, cinnamon_swirlix, astronomyfortwo, Welcius, glowtopia, BriKun, Alyrei, dodocodes.com, StevieCoops, sneeze, Shiny190, TwistedPeach, LavaToaster, capstone, vmario, rocklamp, Alexis, Aeon, and PanchamBro.

Staff

• 

  Kapp'n
  Proprietor

• 

  Leilani
  Receptionist

• 

  Grams
  Souvenir shop clerk

• 

  Leila

Gallery

Screenshots

• 

  A player talking to Kapp'n outside the hotel.

• 

  A drop box with requests for the player to provide DIY goods.

• 

  A player inside the hotel lobby.

• 

  A player speaking with Leilani at reception.

• 

  A player speaking with Grams at the souvenir shop.

• 

  The mannequins in the hotel lobby.

Names in other languages

	ホテル Hoteru	Hotel
	호텔 Hotel	Hotel
	旅馆 Lǚguǎn	Hotel
	旅館 Lǚguǎn	Hotel
	Отель Otel'	Hotel
	Hotel	-
	Hotel	-
	Hotel	-
	Hôtel	Hotel
	Hotel	-

Resort hotel

	リゾートホテル Rizōtohoteru	Resort hotel
	리조트 호텔 Lijoteu hotel	Resort hotel

Trivia

• The background music of the hotel is a rearrangement of the music used for the interior lobby of Tortimer Island in Animal Crossing: New Leaf, which was operated by Kapp'n's family in that game.
• If the player has played Animal Crossing: New Horizons – Happy Home Paradise prior to starting the hotel, Tom Nook will address their decorating work for Lottie when asking them to help prepare the guest rooms.
• Leila will no longer appear in the hotel lobby after 9 PM, which implies this to be her bedtime.

See also

• Paradise Planning
• Tortimer Island